$65 diagnostic — waived with repair3-month warranty on parts and laborLicensed appliance technician

SYMPTOM · FRIDGE-ONLY · ORANGE COUNTY

Leaking water on the floor.

Last updated: May 2026

When water pools under or in front of a refrigerator, the cause is almost always a frozen defrost drain line (water re-routes onto the floor when the freezer auto-defrosts), a cracked drain pan under the unit, or a leaking water-inlet supply line at the back. Most fixes take 30–60 minutes and run $150–$350 in parts and labor on the same visit. Same- or next-day appointments across Orange County, $65 diagnostic waived with the repair.

A slow drip today is a $300 fix; a flooded subfloor is $4,000.

(949) 969-8600
$65 diagnostic — waived with repair
45 min typical
Same & next-day Mon–Sun

Common causes for this symptom.

  • Defrost drain line frozen.

    The drain that carries melted frost away is iced over. We thaw it and identify why it froze in the first place.

  • Drip pan cracked or misaligned.

    The plastic pan beneath the unit catches defrost water. A crack or shift causes leaks onto the floor.

  • Water inlet line leaking.

    The plastic line feeding the ice maker or dispenser has split, often where it bends behind the unit.

  • Door seal compromise.

    A failing door gasket lets warm humid air in, leading to condensation inside the unit and overflow onto the floor.

What to expect when we arrive.

  • Marked van, uniformed tech, ID badge.

  • Drop cloth and shoe covers before we step inside.

  • Diagnosis and fixed quote in writing — before any work starts.

  • Genuine OEM parts on every job.

Other symptoms we diagnose.

Three steps. No surprises.

  1. Book in 2 minutes.

    Pick your symptom and a time window. We confirm by text.

  2. Diagnose in 60 minutes.

    We arrive in a marked van, diagnose the issue, and quote the repair before we touch a screw. $65 diagnostic fee — waived if you say yes to the repair.

  3. Fix it today, when we can.

    Most repairs finish in the same visit because parts ride on the truck. Every job carries a 3-month warranty (6–12 months on compressor work).

See our full process →

What your neighbors said this month.

  • I couldn't recommend this company more highly. I have used them several times and found Ivan to be knowledgeable, responsive, honest and courteous. He has saved me from buying a new refrigerator twice and unlike so many vendors, he is always able to diagnose the problem quickly and always knows how to fix it. If you want someone reliable who truly knows his craft and is always fair and reasonable, call We Fix Fridges!

    — Vicki M.

    Yelp · Verified

  • We have used this company several times now. I wanted to leave a review because Ivan really went above and beyond for this last repair the day before a big holiday weekend. He saved us! 100% recommend him. Besides being so knowledgeable which helps with diagnosis to repairs he is courteous and timely and we have found his prices to be very fair. It's hard to find a trustworthy reliable repair person. We have Ivan on text now!

    — Judy G.

    Yelp · Verified

  • Highly recommended. Been in business with Ivan 3 different times with different appliances and all were satisfactory with problem fixed. He even figured out an indirect minor issue and fixed it for us with no charge without us asking for it. Ivan will be the first one I call in any cases of an appliance that needs repair.

    — Bao P.

    Yelp · Verified
Read every review on Yelp →

Don't wait — fridge problems get worse.

We have appointments today across all 30 OC cities. Diagnostic is $65, waived with repair.

Or call (949) 969-8600